www.violaclinic.com (also referred to as "violaclinic.com" or "Website" or "We") recognizes the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on www.violaclinic.com and other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.

 

​www.violaclinic.com is a property of GLENYS MEDICAL SERVICE LLP, an Indian LLP registered under the LLP Act, 2008 having its registered office at:

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GLENYS MEDICAL SERVICE LLP

No: 269, Ground floor, Jawaharlal Nehru Street,

M.R.K, Salai, Indira Nagar

Neyveli, Cuddalore District,

Tamil Nadu, India - 607801

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1. Your Consent

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1.1 By accessing this Website and whenever you submit any information to www.violaclinic.com or use products and services offered by our Website, you agree to be bound by the terms of this Privacy Policy. Please read below carefully the entire Privacy Policy before using the www.violaclinic.com website:

1.2. As part of providing our Services to you, We may need to send routine communications to you, such as order transaction emails and other administrative messages through email and notifications posted on the Website or through other means available, including text and other forms of messaging. Though we prefer to communicate with our Customers via email, as may be deemed necessary, you agree to receive our phone calls, related to your orders/request on www.violaclinic.com

1.3. When you sign up to receive our e-newsletters, We may periodically send emails about new products, special offers, or other information, which you may find it interesting and beneficial as well. If you do not wish to receive promotional information from us, you can, at any time, choose to opt-out of receiving our promotional e-newsletters. To unsubscribe from our e-newsletters, you can follow the directions included in the e-newsletter.

1.4. You must ensure to provide us with the correct or up-to-date Personal Information. This will allow us to contact you for further correspondence with respect to your order at www.violaclinic.com. We are not responsible for any inaccurate information you provide to us, which may affect your shopping experience on our website.

1.5. www.violaclinic.com may, in future, request other optional information from you in order to customise the Website to deliver personalised service to our Customers.

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2. Information we collect

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2.1 Contact information: We might collect your name, age, gender, email, mobile number, phone number, street, city, state, pin code,  country and IP address.

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2.2 Payment and billing information: We might collect your billing name, billing address and payment method when you book appointments or purchase of any products through website or email provided on the website. We never collect your credit/debit card number or credit/debit card expiry date or other details pertaining to your credit/debit card on our website. Credit/debit card information will be obtained and processed by our online payment partner.

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2.3 Information you post: We collect the information you post in a public space on our website or on a third-party social media site belonging to GLENYS MEDICAL SERVICE LLP

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2.4 Demographic information: We may collect demographic information about your location, age, gender or any other information provided by you during the use of our website. We might collect this as a part of a survey also.

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2.5 Other information: If you use our website, we may collect information about your IP address and the browser you're using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running. We may collect your lifestyles, food, health and other medical informations from you.

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3.We collect information in different ways

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3.1 We collect information directly from you: We collect information directly from you when you register for an event or booking appointments or on emailing us. We also collect information if you post a comment on our websites or ask us a question through phone or email.

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3.2 We collect information from you passively: We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website.

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We get information about you from third parties: For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address.

 

4. Use of your personal information

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4.1 We use the information to contact you: We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes.

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4.2 We use the information to respond to your requests or questions: We might use your information to confirm your registration for an event or contest.

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4.3 We use the information to improve our products and services: We might use your information to customize your experience with us. This could include displaying content based upon your preferences.

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4.4 We use the information to look at site trends and customer interests: We may use your information to make our website and products better. We may combine the information we get from you with information about you we get from third parties.

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4.5 We use the information for security purposes: We may use the information to protect our company, our customers, or our websites.

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4.6 We use the information for marketing purposes: We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting. Or, for example, if you buy tickets from us we'll enrol you in our newsletter.

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4.7 We use the information to send you transactional communications: We might send you emails or SMS about your account or a ticket purchase.

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4.8 We use information as otherwise permitted by law.

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5. Sharing of information with third-parties

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5.1 We will share information with third parties who perform services on our behalf. We share information with vendors who help us manage our online registration process or payment processors or transactional message processors. Some vendors may be located outside of India.

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5.2 We will share information with the event organizers. We share your information with event organizers and other parties responsible for fulfilling the purchase obligation. The event organizers and other parties may use the information we give them as described in their privacy policies.

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5.3 We will share information with our business partners. This includes a third party who provide or sponsor an event, or who operates a venue where we hold events. Our partners use the information we give them as described in their privacy policies.

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5.4 We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.

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5.5 We may share information with any successor to all or part of our business. For example, if part of our business is sold we may give our customer list as part of that transaction.

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5.6 We may share your information for reasons not described in this policy. We will tell you before we do this.

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6. Email Opt-Out

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You can opt out of receiving our marketing emails. To stop receiving our promotional emails, please unsubscribe. It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases.

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7. Cookies

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7.1 Definition​: A cookie is a small data file placed in a user’s web browser or written to a user’s hard drive when a website is accessed. A “session” cookie lasts for a single browser session only and is deleted when the user closes the web browser. A “persistent” cookie remains on the user’s device (even while powered off) until it expires or is deleted. A persistent cookie will be reactivated when a user returns to the website which posted the cookie. Cookies cannot read or access other cookies or any data from a user’s hard drive. Cookies alone will not personally identify a user, however a cookie may recognize a user’s individual web browser or device through an IP Address, browser version, operating system and other information, and website users who log in to their www.violaclinic.com accounts or website may be individually identifiable to particular www.violaclinic.com applications using session cookies.

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7.2 www.violaclinic.com uses cookies to improve user experience, monitor website usage and gather information which helps www.violaclinic.com improve the site content and applications. For example, cookies are used to distinguish between and authenticate users, save usernames and login status (so that users don’t have to log in more than once each time they access secured portions of the site), keep track of user-specific settings such as language, layout and other preferences, and manage session information to minimize data entry and for general ease of use. Cookies are also used to “time-out” user sessions that are idle for an extended period of time. www.violaclinic.com may also use cookies to gather statistical and other information about how the website is used, assess the effectiveness of advertising, monitor access and use of particular content and provide tailored advertising and other content to users. Using cookies in a foregoing manner makes the website more effective, easier to use, improves security and efficiency, and is essential for the continuous improvement of www.violaclinic.com systems. Consequently, accepting these cookies is necessary for many uses of the website and blocking or restricting cookies may limit a user’s ability to access certain website content and functionality.

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7.3 Blocking/Restricting Cookies:​ Users may set their web browsers to restrict or to entirely block cookies, to configure cookie notification settings and/or to delete cookies already present on the browser or device. Information on how to do this should be provided in the web browser’s help/reference section. Users who block cookies may be able to access the www.violaclinic.com website but will not be able to use most of the content, applications and services that makes available on the website. Limiting or restricting certain types of cookies may prevent a user from using certain portions of the www.violaclinic.com website, depending on how the browser settings are configured. For example, event registration cannot be completed successfully if cookies are disabled in a user’s web browser.

 

7.4 Third party sites: If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third party sites.

 

8. Grievance Officer

8.1 In accordance with Information Technology Act 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below:

 

A. DEVAKUMAAR

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GLENYS MEDICAL SERVICE LLP

No: 269, Ground floor, Jawaharlal Nehru Street, 

M.R.K, Salai, Indira Nagar

Neyveli, Cuddalore District,

Tamil Nadu, India- 607801

Phone: +91 96770-28699

Email: glenysmedicalservice@gmail.com

 

8.2 If you have any questions about this Policy or other privacy concerns, you can also email us at glenysmedicalservice@gmail.com

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9. Updates to this policy

This Privacy Policy was last updated on June 27, 2019. From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.

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10. Jurisdiction

If you choose to visit the website www.violaclinic.com, your visit and any dispute over privacy are subject to this Policy and the website's terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.